A Workshop on the Application of Change Management

Purpose:

To provide the participants with an overview of the principles of effective change management and a practical set of processes for implementing change.

This course recognises that we live in an ever-changing world to which organisations must continually adapt and evolve. Initiatives and projects are generally the vehicles we use to cause changes to the way organisations operate and these consequently impact upon the individuals connected to the organisation.

To fully realise the anticipated benefits of any change, we need to ensure that the people who are impacted are effectively managed through the transition.

Who Should Participate:

Senior Executives, Managers, Team Leaders, Team Members, Change Managers, HR and OD Managers, Project Managers.

Composition:

Module 1 - Strategising for Change

• Identifying and justifying the need for change (Business Case)

• Conducting a Change Readiness Assessment
• Creating or refining the Vision/Mission/Objectives
• Deciding the most appropriate change model
• Ensuring sponsorship
• Using pilot groups

Module 2 - Tactical Initiation and Planning

• Establishing the Change Team
• Announcing the change
• Measuring progress and performance
• Planning the implementation
• Assessing capacity and capability
• Analysing risks
• Defining and revising roles
• Planning communications
• Planning learning

Module 3 - Implementing Change

• Communicating and engaging
• Monitoring and measuring
• Empowering
• Managing resistance
• Solving problems
• Embedding the new ways
• Recognising and reinforcing
• Consolidating the change

Derivation:

The content of this workshop is derived from the books and papers of a number of authors including the work of John P. Kotter, Jeffrey M. Hyatt, Peter Senge, Price Pritchett, Esther Cameron & Mike Green, Gareth Morgan, Kepner Tregoe and upon the author's many years of experience in change management and project management. The "Change Management Methodology" described aligns with some aspects of the PRINCE2® Project Management Methodology. PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

Format & Presentation:

This workshop is intended to be conducted over two days, delivered by a facilitator utilising PowerPoint presentations, group exercises based on actual change initiatives, and supported by course manuals.

Benefits:

• The workshop participants will gain new, practical skills in effectively implementing change initiatives and projects.
• The people impacted by the changes will have a greater opportunity to contribute, participate and benefit from the changes.
• Organisations will benefit from better success rates in implementing change enabling more rapid adjustment to a changing environment.